Support

Technical support is by email and forum only.

The reasons we prefer to do technical support over email or the forum are:
1. Email and the forum forces the questions to be specific, which enables us to answer them
2. Email and the forum allows the important information to be transmitted, eg ECU files and log files. Communicating this information verbally over the phone takes an intractably long time.
3. Email and the forum allows us to make modifications to files for you to retry
4. We can give more complete and better support over email, because we can answer more specifically than over the phone, we can review the other details in the files
5. We can answer 5 email questions in the time it takes for a single phone call, and can answer them more completely

If you want to purchase a loom or some other accessory directly, please use the online shop.

If you have a sales enquiry (eg which ECU is best for your application), please email us at [email protected]. If you’d like a quote for an ECU installation and/or tune, please feel free to contact one of the dealers, or Adaptronic directly and we can assist with selecting the best workshop for the job.